Redux Rehab
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For insurers & case managers

Referrals that get worked, reports you can act on

You need providers who make contact fast, report on time and tell you the truth about a claim's trajectory. That is the service standard Redux Rehab is built on.

What you can expect

  • Speed: referral acknowledged within one business day, worker contact fast, assessment scheduled inside the week wherever possible.
  • Reports that decide things: findings, barriers, a recommendation and a timeframe. Written by the director who did the assessment.
  • No surprises: if a claim is drifting, you hear it from us early, with a proposed course correction, not in the next scheduled report.
  • Scheme literacy: certificates of capacity, suitable duties, staged upgrades and the documentation the scheme requires, done properly the first time.

Director delivered, by design

Redux Rehab is deliberately small. Referrals are handled by an AHPRA registered physiotherapist or an ESSA accredited exercise physiologist, both directors of the business. The person you brief is the person who assesses, plans and reports. Nothing is handed down a chain.

Approval status, stated plainly: our SIRA workplace rehabilitation provider approval (Same Employer stream) is in progress with SIRA. CTP rehabilitation requires no such approval and is referred to us today.
FAQ

Common questions

What are your reporting timeframes?

Referral acknowledgement within one business day and a suitability decision within two. The initial assessment report reaches the insurer within ten business days of initial worker contact. Progress reporting on the cycle you set, and immediate escalation when something material changes on a claim.

Which schemes do you work under?

NSW CTP now. NSW workers compensation (Same Employer stream) will follow once our SIRA approval is granted. We are upfront about approval status in every workers compensation conversation.

How do you handle conflicts of interest?

We maintain a conflict of interest register, disclose any connection to a referrer or treating provider in writing at referral, and decline referrals where a conflict cannot be managed.

Refer a claim

Send the referral through the form with the claim number and current certificate, or call to discuss suitability first. We acknowledge within one business day.

Make a referral Call (02) 8001 6553